CRM Open Source options - which one is right for you?

Along with the proprietary CRM software solutions, there are many proven open source applications in the marketplace today.  Some of the most popular are:

Zoho CRM is a form of CRM available to those looking for options that are open source. This software is known for its real-time sales tracking, as well as its opportunity tracking.  Also, Zoho is good for users who deal internationally, as the software can handle up to 10 different currencies. A major downside is the limits put on the open source version, including record limits and charging users for mobile access to the software.

Zurmo is another popular open-source CRM option. The main concept behind Zurmo is a CRM software that is easy to use and customize. This allows users to set up the software as they see fit, which is a major bonus. The downside to this software is that it is relatively new, so there are still quite a few bugs with it. But, for those interested in true personalization of their CRM software, Zurmo is a good choice.

Fat Free CRM was created by Michael Dvorkin, and is a rather slimmed down CRM. This CRM was envisioned as more of a general CRM, with basic features like campaign management and online contact list tracking. But, this CRM lacks add-ons, so those looking for a more complex CRM with more features may want to consider other options.

SugarCRM  is an option for users, and a popular one as it already has over a million users. This software offers options to help with many different aspects of the customer relationship experience, like mobile and social CRM. A downside to this software is that in 2013, the company that creates the software announced that they will not be releasing any new open source versions of the software. This could leave users of Sugar behind as advancements are made in the CRM world.

Other Open Source CRM options:
VTiger, Cream CRM, OpenCRX, EPESI, MyITCRM, CiviCRM